Patient engagement tracking. Loopback Analytics’ SaaS-based platform enabled a two-way flow of information between patients and providers. Providers can leverage a dedicated portal for secure access to real-time medical information, capabilities includes:
- Delivery of important patient care information in real-time
- Reduction in adverse patient health outcomes and readmissions
- Reduction in administrative costs and redundant or conflicting data entry
- Track patients post-discharge
Patients can be contracted and surveyed through an automated Interactive Voice Response (IVR) system or by a live call center agent. With either method, or a combination or both, data can be collected to patient education, alarm symptoms, care needs and satisfaction measures.